Friday, 17 February 2012

BANDIPURA SKILL DEVELOPMENT PROGRAMME (ATHROUT) VISITS VODAFONE CALL CENTRE SRINAGAR

BANDIPORA: Skill Development Programme, “ATHROUT” (HELPING HANDS) is being run under Indian Army Sadhbhavana and Dr Reddy’s Foundation at ITI Bandipura since 16 Dec 2011. Training is being imparted in three domains i.e. ITES (Information Tech Enabling Services), CRS (Customer Relations and Sales/ Retail)   and Hospitality.  A total of 80 unemployed graduates of Bandipura are attending the programme.
 
As a part of imparting practical training to students and to give them exposure on the professional working culture of BPO’s, 45 student aspirants (24 x students of CRS domain and 21 students of ITES) were taken on a visit to Vodafone call centre, Srinagar on 14 Feb 2012.  At the BPO, Core Head of operations Mr Mujtaba welcomed the aspirants and introduced the students to the history of Vodafone, safety rules and regulation of the company and access control method. 

After the initial briefing the students were escorted to floor where they were introduced to function of Call Center System and process of attending the call. Then after, the team Leader’s took over from Mr Musthtafa and explained them about the processing of data and calls rate at ground level. Operation Head, Impatias also briefed the students about receipt of calls from various states and call processing. He also acquainted the students with the man management system i.e. working in shifts and breaks in shifts.
 
The students were enthralled with the briefing of BPO professionals as they returned highly motivated and eager to join BPO industry on termination of training.

DAGGER DIVISION TAKES ANOTHER STEP TOWARDS NATIONAL INTEGRATION

BARAMULLA:  An Educational cum Motivational Tour comprising 25 students of St Joseph’s Higher Secondary School, Baramula was conducted from 01 Feb 2012 to 17 Feb 2012 by 46 Rashtriya Rifles Battalion (SIKH). The tour provided an opportunity to appreciate the harmonial co-existence amongst the people from different religions in various parts of India.  It has helped the children from Baramula District to see for themselves, the development activities that are ongoing and the manner in which peace has helped different regions of India to develop and prosper.

Safar - e - Taleem was flagged off on 01 Feb 2012. The youth of Baramulla commenced their long voyage on 01 Feb 2012, by a deluxe bus and transited through various historical cities of India to include Srinagar, Jammu, Amritsar, Chandigarh, Delhi and Agra over a fortnight. The tour culminated on 17 Feb 2012. 

All the students who undertook the glorious tour were present at the grand occasion, alongwith their parents, Principal and teachers of the school. The General Officer Commanding Dagger Division addressed the august gathering and flagged in the national integration tour. The participants were smartly dressed in appropriately fitting deep blue track suits and appeared exuberant after having undertaken this exciting tour.

The incredible tour endowed the students with an opportunity to visit many important places in the country, having immense historical and cultural significance, such as Golden Temple, Sukhna Lake, Rock Garden, Lal Kila, Parade Ground, Jamia Masjid, Fatehpur Sikri and Taj Mahal to name a few. It also gave an impetus to winning the hearts and minds of Awam by generating goodwill for the security forces amongst the local populace of the entire Baramulla Region.

The most thrilling part of the trip for the students was a short but a memorable visit to the Wagha Border and Rashtrapati Bhawan during their stop-over at Amritsar and Delhi respectively.